
Should Your Small Business Have an AI Chatbot? An Honest Answer
When an AI chatbot actually helps a small business, when it is a gimmick, and the one question that decides which one you are buying.
Wondering if a chatbot fits your business?
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When an AI chatbot actually helps a small business, when it is a gimmick, and the one question that decides which one you are buying.
Wondering if a chatbot fits your business?

No transformation talk, no hype. Ten specific tasks where AI actually saves hours in a 5-to-50-person shop, each with the guardrail that keeps it safe: the AI does the draft, a human does the send.
Want help putting one of these to work in your shop?

Most AI projects for small businesses fail on the data, not the technology. A ten-minute test to find out whether yours is ready, why email is usually the real system of record, and the Office Flow Map process I use to trace how information moves from first customer contact to final payment — including the whole method, free, if you'd rather do it yourself.
The whole method is in the post, free, if you'd rather do it yourself.